Frequently Asked Questions

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Frequently Asked Questions 2017-05-21T22:36:03+00:00
Noir&JerseyGirl_CreditMelanieBrodeur

Noir & Jersey Girl, courtesy of Melanie Brodeur

Do you have onsite parking? What about RVs? 2014-10-02T14:05:40+00:00

There is parking next to the station and in our yard.  Sometimes during peak season, parking spaces can be hard to find in our immediate vicinity, but there are several public, free parking lots in the Village, as well as on street parking – all within easy walking distance of the station.

We can accommodate a limited number of RVs on any given day in a special parking area on our property.  Please call us at (603) 356-5251 prior to your visit, if possible, so that we can reserve a spot for you.

Do you sell season passes? 2013-01-23T21:18:16+00:00

We’ve carefully considered allowing our loyal customers to purchase a season’s pass. Our inability to come up with a viable plan for a pass is due to a number of factors: we have many different offerings, including length of trip, choice of seating, and for much of the season, the option of enjoying a meal on one of our Dining Cars. In addition to these inhouse complexities, we also have partners involved in our daily business, and we share revenue with the State of New Hampshire. We’ve considered all of the factors carefully and, unfortunately, have come to the conclusion that a pass program is impractical for us to implement. We’ll continue to review our present policy, however, and appreciate your patience and understanding.

Is the North Conway Freight House open to the public? 2013-01-23T21:17:46+00:00

The North Conway Freight House is the home of the North Conway Model Railroad Club, which is open to the public Tues/Thur/Sat July through September.

NCMRRC maintains a model railroad exhibit that is the envy of many clubs around the country. Well-known for its complexity, the HO display fascinates visitors with details like a ‘real’ campfire with hobos around it. The next time you’re here, be sure to stop by!

Can I bring my dog? 2013-01-23T21:16:13+00:00

Well-behaved dogs may travel in Coach aboard any train provided they are restrained by the owner.  Service dogs are allowed on any car.

What do you have for locomotives? 2017-02-01T18:58:37+00:00

We have several diesel electric locomotives that were manufactured in the 1950s and 1960s, and they are our primary motive power. Our 1921 steam engine is normally used on the Conway Valley train from mid-September through Columbus Day.  It’s undergoing a Federally-mandated, 15-year overhaul, however, and will be out of service in 2017.

What’s the difference between Coach and First Class? 2014-05-23T16:26:56+00:00

First Class cars have more leg room than do Coach cars. On the Notch Train, the CP Reed and Dorthea Mae are climate-controlled. Though not climate-controlled, the Gertrude Emma on the Valley Train has individual wicker seats at each window for optimum comfort and viewing. To view interior shots of our passenger cars, please click here.

 

What about inclement weather? 2013-01-23T20:58:07+00:00

All enclosed passengers cars are heated, and trains operate rain, snow, or shine.

Are there restroom facilities on the train? 2013-01-23T20:57:34+00:00

Restroom facilities are available on all trains.

Can I smoke on the train? 2013-01-23T20:56:55+00:00

We are a no smoking property. Smoking is not permitted aboard any train, in any building or anywhere on railroad property. We appreciate your cooperation.

Can I bring alcoholic beverages on the train? 2017-05-21T22:36:17+00:00

Passengers may not carry Alcoholic beverages onboard at any time. (Licensed Establishment RSA 179:27 Paragraph II).  Both of our dining cars do have a full liquor license and a full wine list.

Can I bring food onto the train? 2017-05-21T22:36:17+00:00

Yes in Coach. No in First Class. If you would like to have a picnic before or after your Valley train ride, tables are available outside the North Conway station, and there are picnic tables at Crawford Station for Notch Train passengers.

Can I buy something to eat on the train? 2017-05-21T22:36:17+00:00

Snack bar service with a limited selection of individually priced sandwiches, snacks, and beverages for purchase is available on most trains mid-June to late October.

We also have First Class dining car options on all three routes June – October.

Do you have handicap access? 2014-11-25T17:13:22+00:00

Handicapped accessibility on the Conway Scenic Railroad is limited (wheelchair width of 25″ max.) to Coach seating due to the narrow vestibules and door openings on our historic passenger cars. Please contact us with any special requirements prior to your visit so that we can ensure a pleasant visit. Every reasonable effort will be made to accommodate our visitors’ needs.

Can I make reservations for the dining cars in advance? 2017-05-21T22:36:17+00:00

Advance dining car reservations are accepted for the dining car Chocorua on the Valley Trains. They may also be made at the station on the day of departure. Dining on the Hattie Evans on the Notch Train is only available as part of our Notch Train First Class Package, which includes First Class seating with beverage service, complimentary snacks, and a 3-course luncheon aboard the Hattie. Reservations may be made by calling us at 603-356-9009 or online.

How do groups make reservations? 2017-05-21T22:36:17+00:00

Group rates are available for 20 or more people with one person responsible for headcounts and total group payment.

Please call Sandy Janvrin, our Group Sales Manager at 603-356-5251, ext. 12, or email her at sandyj@conwayscenic.com.

How do I make reservations for your train? 2017-05-23T19:00:59+00:00
When does the station open? 2013-01-14T17:38:27+00:00

The station opens one (1) hour prior to the day’s first train departure on any scheduled operating day.

Where do we board the trains? 2013-01-14T17:38:11+00:00

All trains depart from our historic, landmark station at 38 Norcross Circle in North Conway village.

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